Connect With Us

Thank you for visiting our site! If you have any questions, feedback, or need further assistance, we’re here to help. Our journey is dedicated to providing you with the knowledge and resources to deepen your spiritual practice and understanding. Whether you’re seeking guidance on specific practices, looking for more information on our courses, or wish to share your own spiritual journey with us, we welcome your insights and inquiries. Please fill out the contact form below, and a member of our team will get back to you as soon as possible. Your support means the world to us, and we’re grateful for the opportunity to be a part of your spiritual path.

FAQ:

Q: When will my order be shipped?
A: Orders are typically shipped out 7-10 days after a blessing ceremony or consecration. This timeframe may be extended if orders are placed close to significant celestial events (e.g., Full Moon, New Moon, Eclipses) as we believe it is beneficial to imbue these potent energies before shipment. However, you may email us to request skipping these additional processes if you want your order expedited.

Additional Note: If you have ordered a statue larger than 4 inches in height, we will require approval to export the item to your country by the Fine Arts Department of Thailand. Since some sacred statues from our store contain raw precious stones, detailed declaration and approval are required. We will handle the entire process of submitting the relevant documents to the department for approval. This process will take approximately 3 weeks to complete. No changes to the shipping address are allowed once the order is submitted for processing, as the name and shipping address must match the details submitted to the Fine Arts Department of Thailand. This is also considered an issuance of transfer of ownership of the sacred item.

Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our carrier’s website to monitor the progress of your shipment.

Q: What are the shipping costs?
A: Shipping costs vary based on the destination and the size/weight of the items ordered. During the checkout process, you will see the calculated shipping cost before finalizing your purchase.

Q: Do you offer international shipping?
A: Yes, we offer international shipping. Please note that for statues larger than 4 inches in height, approval from the Fine Arts Department of Thailand is required, which may extend the delivery time by approximately 3 weeks.

Q: Can I change my shipping address after placing an order?
A: Unfortunately, once an order is submitted for processing, changes to the shipping address are not allowed. The name and shipping address must match the details submitted to the Fine Arts Department of Thailand for approval.

Q: What should I do if my order is delayed?
A: If your order is delayed, please check the tracking information provided in your confirmation email. For further assistance, feel free to contact our customer service team, and we will help you resolve the issue as quickly as possible.

Q: Do you offer expedited shipping?
A: Yes, expedited shipping is available upon request. Please email us if you need your order to be expedited, and we will do our best to accommodate your request.

Q: Are there any items that require special shipping procedures?
A: Yes, statues larger than 4 inches in height require special procedures. Approval from the Fine Arts Department of Thailand is needed due to the presence of raw precious stones in some statues. This process will take approximately 3 weeks, during which no changes to the shipping address are allowed.

Q: Can I request to skip the additional blessing process to expedite shipping?
A: Yes, you may email us to request skipping the additional blessing processes if you want your order expedited. However, we believe that imbibing the potent energies from significant celestial events can be beneficial.

Please use this form to notify us if any items were damaged or if you received the wrong items. Our team will promptly investigate the issue and arrange for a new shipment. Kindly upload photos of the damaged items for our review.

Patana Org